You may probably downloaded the full pack thinking it’s the right file. When you go to the official PS4 system software update page, you’ll be put in front of two options: either to download the full installation pack, or the update patch. Some of them are very simple and easy to fix, and others need some work. There are several reasons that cause Error to occur. Well, fixing Error is way too easy, but first, let’s learn why this error occurs. So, why does this happen and how to fix it? And, as that message indicates, the PS4 system fails to find/recognize the appropriate update file to complete the process.
This message appears in the Safe Mode once you restart the PS4 during the update process. Its on-screen message is: “ Cannot find the update file.” When you go to update the PS4 system software, you may get an error message with code number.